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SCQF Level 7 Marketing and Customer Service course (13)

Discover the dynamic world of marketing and customer service with our SCQF Level 7 course. Dive into essential concepts and strategies that drive successful businesses, from market research to customer relationship management. Develop practical skills in communication, problem-solving, and strategic planning to excel in this fast-paced industry. Our expert instructors will guide you through real-world case studies and hands-on projects to enhance your understanding and application of key principles. Whether you're a seasoned professional looking to upskill or a newcomer eager to break into the field, this course will equip you with the knowledge and expertise needed to thrive in marketing and customer service.
Elevate your career with our SCQF Level 7 Marketing and Customer Service course. This comprehensive program is designed to equip you with the essential skills and knowledge needed to excel in the dynamic world of marketing and customer service. From developing effective marketing strategies to delivering exceptional customer experiences, this course covers it all. With a focus on practical, hands-on learning, you'll gain valuable insights and real-world experience that will set you apart in the competitive job market. Take the first step towards a successful career in marketing and customer service by enrolling in our SCQF Level 7 course today.
Key facts about
The SCQF Level 7 Marketing and Customer Service course offers a comprehensive curriculum covering key concepts in marketing strategies, customer relationship management, and communication skills. Students will develop a deep understanding of market research, branding, and digital marketing techniques. This course equips individuals with the necessary skills to excel in roles such as marketing executives, customer service managers, and sales representatives. Upon completion, students will receive a recognized qualification that enhances their career prospects in the competitive job market. Enroll in this course to gain valuable insights and practical knowledge in the dynamic field of marketing and customer service.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

Module 1: Introduction to Marketing Module 2: Market Research and Analysis Module 3: Consumer Behavior Module 4: Marketing Strategies Module 5: Digital Marketing Module 6: Brand Management Module 7: Customer Relationship Management Module 8: Sales Techniques Module 9: Customer Service Excellence Module 10: Managing Customer Feedback Module 11: Communication Skills Module 12: Problem Solving and Conflict Resolution Module 13: Teamwork and Collaboration Module 14: Professionalism in Marketing and Customer Service

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
Are you looking to enhance your skills in marketing and customer service? Look no further than the SCQF Level 7 Marketing and Customer Service course! This program offers a comprehensive curriculum that will equip you with the knowledge and expertise needed to excel in these fields. Don't miss out on this opportunity to advance your career and stand out in the competitive job market. Enroll today and take your professional development to the next level!

Who should do SCQF Level 7 Marketing and Customer Service course?

Demographic for SCQF Level 7 Marketing and Customer Service course:

Target Audience Percentage
Recent high school graduates 30%
Working professionals looking to upskill 25%
Individuals seeking a career change 20%
Entrepreneurs wanting to improve their business 15%
Stay-at-home parents re-entering the workforce 10%


This SCQF Level 7 Marketing and Customer Service course is designed to cater to a diverse range of individuals at different stages of their careers. Whether you are a recent high school graduate looking to kickstart your career, a working professional wanting to enhance your skills, or an entrepreneur seeking to grow your business, this course has something for everyone. Join us and take the next step towards achieving your career goals!
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