The programme is available in two duration modes:

Online

Module 1: Introduction to Retail Sales
Module 2: Customer Service Excellence
Module 3: Product Knowledge and Merchandising
Module 4: Sales Techniques and Strategies
Module 5: Retail Technology and Point of Sale Systems
Module 6: Inventory Management and Stock Control
Module 7: Visual Merchandising and Store Layout
Module 8: Handling Customer Complaints and Resolving Issues
Module 9: Building Customer Loyalty and Repeat Business
Module 10: Retail Sales Management and Leadership Skills

The assessment is done via submission of assignment. There are no written exams.

The fee for the programme is as follows:
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Please find below available fee payment plans:

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