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Marketing and Customer Service SCQF Level 7 training program (1)

Discover the dynamic world of marketing and customer service with our SCQF Level 7 training program. This course offers a comprehensive exploration of key concepts and strategies essential for success in today's competitive business landscape. Gain valuable skills in market research, branding, customer relationship management, and more, equipping you with the tools needed to excel in a customer-centric environment. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to enter the field, this program provides a solid foundation for growth and advancement. Elevate your career prospects and stand out in the industry with our Marketing and Customer Service SCQF Level 7 training program.


Elevate your career with our Marketing and Customer Service SCQF Level 7 training program. This comprehensive course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of marketing and customer service. From developing effective marketing strategies to delivering exceptional customer experiences, our program covers all aspects of these critical business functions. With a focus on practical, hands-on learning, you'll gain valuable insights and techniques that you can apply immediately in your role. Whether you're looking to advance your career or transition into a new field, our SCQF Level 7 training program will provide you with the tools you need to succeed. Enroll today and take the first step towards a rewarding and fulfilling career in marketing and customer service.
Key facts about
Marketing and Customer Service SCQF Level 7 training program offers comprehensive education in marketing strategies and customer service techniques. This course covers topics such as market research, branding, customer relationship management, and communication skills. Students will develop practical skills through hands-on projects and real-world case studies. Upon completion, graduates will be equipped to excel in roles such as marketing manager, customer service representative, or sales executive. Enhance your career prospects with this valuable qualification. Enroll now to boost your skills and advance your professional growth.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

- Introduction to Marketing - Understanding Customer Behavior - Market Research and Analysis - Branding and Positioning - Digital Marketing Strategies - Social Media Marketing - Customer Relationship Management - Sales Techniques - Customer Service Excellence - Handling Customer Complaints - Building Customer Loyalty - Marketing Campaign Planning - Measuring Marketing Effectiveness - Ethical Marketing Practices - Marketing Trends and Innovations

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
Are you looking to enhance your skills in marketing and customer service? Look no further than the Marketing and Customer Service SCQF Level 7 training program! This comprehensive course will equip you with the knowledge and tools needed to excel in these crucial areas. Invest in your professional development today and take your career to new heights. #Marketing #CustomerService #TrainingProgram


Who should do Marketing and Customer Service SCQF Level 7 training program?

Demographic for Marketing and Customer Service SCQF Level 7 Training Program:

Target Audience Distribution Percentage
Marketing Professionals 40%
Customer Service Representatives 30%
Business Owners/Entrepreneurs 20%
Recent Graduates/Job Seekers 10%


Our Marketing and Customer Service SCQF Level 7 training program is designed to cater to a diverse range of individuals looking to enhance their skills in marketing and customer service. With a focus on practical knowledge and hands-on experience, this program is ideal for:


Marketing Professionals: This segment comprises individuals already working in the marketing field who are looking to upskill and stay ahead of industry trends.

Customer Service Representatives: For those working in customer service roles, this program offers valuable insights and strategies to improve customer satisfaction and retention.

Business Owners/Entrepreneurs: Entrepreneurs and business owners can benefit from this program by learning how to effectively market their products or services and provide exceptional customer service.

Recent Graduates/Job Seekers: This segment includes individuals who have recently graduated or are looking to enter the marketing or customer service industry. This program can provide them with the necessary skills and knowledge to kickstart their careers.


By targeting these specific audience segments and tailoring our training program to meet their needs, we ensure that participants receive relevant and practical training that will help them succeed in their respective fields.


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