The programme is available in two duration modes:

Online

Module 1: Introduction to Claimant Interviewing
Module 2: Building Rapport with Claimants
Module 3: Active Listening Skills
Module 4: Questioning Techniques
Module 5: Handling Difficult Claimant Situations
Module 6: Ethical Considerations in Claimant Interviews
Module 7: Documentation and Reporting
Module 8: Role-Playing Exercises and Feedback
Module 9: Review and Assessment of Claimant Interviewing Skills
Module 10: Final Exam and Certification Process

The assessment is done via submission of assignment. There are no written exams.

The fee for the programme is as follows:
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Please find below available fee payment plans:

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