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Customer Service Online Course with job placement (3)

Looking to kickstart your career in customer service? Our online course with job placement offers a practical, hands-on approach to equip you with the skills needed to excel in the digital landscape. Through real-life case studies and interactive exercises, you'll gain practical insights into handling customer inquiries, resolving issues, and building strong relationships. Our course goes beyond theory, providing you with the tools and knowledge to thrive in the ever-evolving world of customer service. Join us today and take the first step towards a rewarding career in this dynamic field.

Don't miss out on this opportunity to launch your career in customer service!

Looking to kickstart your career in customer service? Our comprehensive online course is designed to equip you with the skills and knowledge needed to excel in this dynamic field. From effective communication to problem-solving techniques, you'll learn everything you need to provide top-notch customer service. What sets us apart is our job placement assistance, connecting you with leading companies looking for customer service professionals. With flexible online learning options and expert instructors, you can study at your own pace and gain valuable experience through real-world scenarios. Take the first step towards a rewarding career in customer service today!
Key facts about
● This Customer Service Online Course with job placement offers comprehensive training in customer service skills, communication techniques, problem-solving, and conflict resolution.
● Participants will learn how to handle customer inquiries, complaints, and feedback effectively, enhancing customer satisfaction and loyalty.
● The course is designed to equip individuals with the necessary skills to excel in various industries such as retail, hospitality, call centers, and e-commerce.
● Upon completion, participants will receive a certificate and job placement assistance to kickstart their career in customer service.
● The unique feature of this course is the practical application of skills through real-life scenarios and case studies, providing hands-on experience in handling diverse customer interactions.
● By enrolling in this course, individuals can enhance their employability and stand out in the competitive job market with in-demand customer service skills.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Introduction to Customer Service
• Effective Communication Skills
• Problem-Solving Techniques
• Handling Difficult Customers
• Building Customer Relationships
• Time Management in Customer Service
• Conflict Resolution Strategies
• Customer Service in a Digital Age
• Sales Techniques for Customer Service
• Job Placement Assistance and Interview Preparation

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
In today's digital age, the demand for skilled customer service professionals is on the rise. According to the Bureau of Labor Statistics, jobs in the customer service industry are projected to grow by 10% over the next decade in the UK. This growth is driven by the increasing reliance on online platforms for customer interactions. A Customer Service Online Course with job placement is essential for individuals looking to enter this competitive field. This course provides comprehensive training on handling customer inquiries, resolving complaints, and building strong relationships with clients. The job placement component ensures that graduates have the opportunity to apply their newly acquired skills in real-world settings. By enrolling in this course, individuals can enhance their employability and secure lucrative positions in the customer service industry. Investing in this training can lead to a rewarding career with an average salary of £25,000 per year in the UK. Don't miss out on the opportunity to kickstart your career in customer service with this valuable online course.
Projected Job Growth 10%
Average Salary £25,000 per year


Who should do Customer Service Online Course with job placement?
This course is ideal for individuals looking to kickstart their career in customer service. With the UK customer service industry growing at a rapid pace, there is a high demand for skilled professionals in this field.
According to a recent study by the Institute of Customer Service, 88% of UK consumers say that the level of customer service they receive is important when choosing a company to do business with.
Furthermore, research by UK Customer Satisfaction Index shows that companies with high levels of customer satisfaction tend to outperform their competitors by 20%.
Whether you are a recent graduate looking to enter the workforce or someone looking to switch careers, this course will provide you with the necessary skills and knowledge to excel in the customer service industry.
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