Bridging the Skills Gap: The Real-World Impact of Professional Diploma in Managing Volunteers in the UK

Published on June 25, 2025

About this Podcast

HOST: Welcome to our podcast, where we interview experts about courses that make a real-world impact. I'm thrilled to have with us today an expert in volunteer management. Can you tell us a bit about your personal experiences and insights related to the course topic? GUEST: Absolutely, I've spent the last 15 years working in the non-profit sector, and I've seen firsthand the importance of effective volunteer management. It's crucial for organizations to have skilled volunteer managers who can recruit, retain, and motivate volunteers. HOST: That's so true. And I understand that this course, the Professional Diploma in Managing Volunteers, is designed to help bridge the skills gap in this area. Can you tell us about any current industry trends that are relevant to this course? GUEST: Yes, one trend that we're seeing is the increasing importance of virtual volunteering. With the rise of remote work, many organizations are looking for ways to engage volunteers who can't physically be on-site. This course covers volunteer engagement and leadership, which includes virtual volunteering. HOST: That's really interesting. And I imagine there must be some challenges that come with learning or teaching this subject. What are some of the challenges you've faced in this field? GUEST: One challenge is that many people assume that managing volunteers is easy and doesn't require any special skills. But in reality, effective volunteer management requires a deep understanding of volunteer motivation, recruitment, and retention. This course provides learners with the knowledge and skills they need to be successful. HOST: That's a great point. And finally, I'd love to hear your thoughts on the future of this area or industry. Where do you see it heading? GUEST: I think we're going to see an increasing focus on volunteer engagement and leadership. With the rise of social media and other digital tools, there are more opportunities than ever for organizations to engage volunteers in meaningful ways. This course is well-positioned to help learners take advantage of these opportunities and make a real-world impact. HOST: That's really exciting. Thank you so much for joining us today and sharing your insights and perspectives on the Professional Diploma in Managing Volunteers. GUEST: My pleasure, thank you for having me.

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