Bridging the Skills Gap in E-commerce: Extended Professional Certificate in Implementing a Design Thinking Business Challenge Impact

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Bridging the Skills Gap in E-commerce is a comprehensive program designed to equip professionals with the skills and knowledge needed to succeed in the ever-evolving e-commerce landscape. This Extended Professional Certificate in Implementing a Design Thinking Business Challenge Impact is tailored for individuals who want to drive business growth and innovation through effective design thinking strategies.

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About this course

Through this program, learners will gain hands-on experience in: • Developing and implementing design thinking solutions • Analyzing and addressing business challenges • Creating and executing impactful business challenges • Leveraging data and analytics to inform business decisions Join our community of innovators and take the first step towards bridging the skills gap in e-commerce. Explore the program further and discover how you can drive business success through design thinking.

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Course details

• Design Thinking Fundamentals: This unit introduces learners to the core principles of design thinking, including empathy, ideation, prototyping, and testing. It sets the stage for the rest of the course and helps learners understand how to apply design thinking in an e-commerce context. • User Research and Empathy: In this unit, learners will learn how to conduct user research, gather insights, and develop empathy for their target audience. This is a crucial skill for e-commerce professionals who want to create products and services that meet customer needs. • Ideation and Concept Development: This unit focuses on the ideation process, where learners will learn how to generate and develop ideas for e-commerce solutions. It covers techniques such as brainstorming, mind mapping, and SCAMPER. • Prototyping and Testing: In this unit, learners will learn how to create prototypes and test them with real users. This is a critical step in the design thinking process, as it helps learners validate their ideas and make data-driven decisions. • E-commerce Business Model Innovation: This unit applies design thinking to e-commerce business models, helping learners to identify opportunities for innovation and disruption. It covers topics such as subscription-based models, product-as-a-service, and marketplace platforms. • Digital Product Development: In this unit, learners will learn how to develop digital products that meet customer needs and drive business results. It covers topics such as user experience (UX) design, user interface (UI) design, and front-end development. • Data-Driven Decision Making: This unit focuses on the importance of data in e-commerce decision making. Learners will learn how to collect, analyze, and interpret data to inform product development, marketing, and business strategy. • Design Thinking for E-commerce Challenges: In this unit, learners will apply design thinking to real-world e-commerce challenges, such as improving customer engagement, increasing conversion rates, and reducing cart abandonment. • E-commerce Strategy and Planning: This unit helps learners develop a comprehensive e-commerce strategy and plan, including setting goals, identifying target audiences, and allocating resources. • Launching and Scaling E-commerce Solutions: In the final unit, learners will learn how to launch and scale e-commerce solutions, including topics such as marketing, sales, and customer support.

Career path

**Bridging the Skills Gap in E-commerce: Extended Professional Certificate in Implementing a Design Thinking Business Challenge Impact** **Career Roles and Salary Ranges in the UK**
Role Salary Range (UK, £)
UX Designer - Responsible for creating user-centered design solutions to improve customer experience. £40,000 - £70,000
Product Manager - Oversees the development and launch of new products, ensuring they meet customer needs and business goals. £60,000 - £100,000
Business Analyst - Analyzes business needs and develops solutions to improve processes and increase efficiency. £40,000 - £70,000
Marketing Specialist - Develops and implements marketing campaigns to reach target audiences and drive sales. £30,000 - £60,000
Data Analyst - Collects and analyzes data to inform business decisions and drive growth. £25,000 - £50,000
**Job Market Trends and Skill Demand in the UK**
**Key Skills and Qualifications** * **UX Design**: User research, wireframing, prototyping, usability testing * **Product Management**: Product development, launch planning, market analysis, team management * **Business Analysis**: Business process analysis, requirements gathering, solution development, project management * **Marketing**: Marketing strategy, campaign development, social media management, content creation * **Data Analysis**: Data collection, analysis, visualization, reporting, data mining

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
BRIDGING THE SKILLS GAP IN E-COMMERCE: EXTENDED PROFESSIONAL CERTIFICATE IN IMPLEMENTING A DESIGN THINKING BUSINESS CHALLENGE IMPACT
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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